Terms of Service

Important Notes

  • Be present at the hotel lobby at least 15 minutes prior to the tour departure time.
  • Maximum 03 passengers allowed in a room. 

Terms and Conditions: 

  • All rates are valid on departure dates mentioned. Explore Holidays Ltd. reserves the right to change departure dates given the airline seat availability changes. 
  • Any seat preference requested will be chargeable. 
  • The rates are valid for minimum 02 adults traveling together at all times. A Single room booking can be processed if accompanied with another Single room booking and/or a Twin room booking. 
  • The Foreign Exchange rate is volatile / dynamic and the same may fluctuate at the time of final payment. 
  • The rates are not valid on block out dates.
  • Surcharges as and when applicable will be advised and passengers would be requested to pay the same.
  • Surcharges could be over and above the total package price quoted to the passengers at the time of booking. 
  • The rates are subject to availability of hotel accommodation and sightseeing tours at the time of booking. We reserve the right to use an alternate hotel accommodation of an equal or higher standard. If we source a more expensive alternative, we reserve the right to re-quote based on the higher rates.
  • Rates are valid for Bangladesh Passport holders only. 
  • International Check in time is 1400 hours / Check out time is 1200 hours, early check in and checkout is subject to availability and cannot be guaranteed. 
  • Transfers wherever included are without night surcharges. 
  • No refunds either in part or in full will be made for any unutilized service. 
  • All the sightseeing tours and excursions are organized by local companies. The timings and days of operation are subject to alteration. 
  • Sightseeing’s tours are strictly based on weather conditions and also local service providers have rights to cancel the sightseeing tours without prior notice. While Explore Holidays takes extreme care to ensure all your sightseeing and excursions are not on holidays / closed dates but due to the itinerary / sudden changes it sometimes becomes unavoidable. Explore Holidays will make every possible attempt to arrange for alternate sightseeing and excursions on such days. However, no refund will be provided as such events are beyond our control.
  • Bookings once confirmed are subject to cancellation charges which shall be advised at that time. 
  • Services of Tour Manager are not included in this package. 
  • Explore Holidays Ltd. is not responsible for any change in the price due to factors not in the control of the organization. As a practice all international hotels charge a security deposit via credit card or cash, at the time of check- in for each room. The amount will vary according to the hotel and is refunded back to the clients upon check-out. Debit cards should not be offered as it will be charged immediately and refunded only after 2-3 weeks. If any additional services or mini bar or any other service is utilized at the hotel, the hotel reserves the right to charge the same on this security deposit provided by the client. 
  • Explore Holidays Ltd. would not be responsible for these transactions and these are solely between the hotels and the clients.