Privacy Policy

Effective Date: January 01, 2026

Welcome to the website of Explore Holidays Ltd. (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website:
https://exploreholidays.com.bd

Explore Holidays Ltd. is a travel agency based in Banani, Dhaka, Bangladesh that provides services including air ticketing, visa assistance, hotel booking, and holiday tour packages.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Since our website does not require visitors to create an account or login, we collect only limited information when necessary.

1.1 Information You Provide

We may collect personal information when you:

  • Submit a contact form

  • Send a tour or booking enquiry

  • Subscribe to our newsletter

  • Contact us via email or phone

This information may include:

  • Name

  • Email address

  • Phone number

  • Travel preferences or enquiry details

  • Any information you voluntarily provide in the message field

1.2 Automatically Collected Information

When you visit our website, some information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visits

  • Referral source

This data helps us improve website performance and user experience.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries or requests

  • Provide travel services or tour information

  • Improve our website and services

  • Send newsletters or promotional offers (if you subscribe)

  • Communicate regarding bookings or travel assistance

  • Prevent fraud or misuse of our services

We will not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Understand visitor behavior

  • Enhance user experience

You can disable cookies through your browser settings if you prefer.

4. Third-Party Services

Our website may include links to third-party services such as:

  • Payment gateways

  • Travel partners

  • Airlines

  • Hotels

  • External booking platforms

These third-party websites have their own privacy policies, and we are not responsible for their practices.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for:

  • Responding to enquiries

  • Providing travel services

  • Meeting legal or regulatory requirements

After this period, the data may be deleted or anonymized.

7. Your Privacy Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of promotional communications

You can contact us using the details below to make such requests.

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Explore Holidays Ltd.
Bashati Palace, House No 37 (1st Floor), Road 35/A, Gulshan 2, Dhaka-1212.

Email: info@exploreholidays.com.bd
Phone:
+880 1610-997700
Telephone: +880 255 042 469